ReSound Smart

If you are Android owner,you now can download ReSound Smart for free from Google Play. The application is designed for use in English language. It weighs in at only 10MB to download. It is highly advisable to have the latest app version installed so that you don`t miss out on the fresh new features and improvements. The current app version 1.3 has been released on 2015-02-10. The Apple Store includes a very useful feature that will check if your device and iOS version are both compatible with the app. Most iPhone and iPad are compatible. Here is the app`s compatibility information: 4.4 and up
Bottom Line: For more information about ReSound Smart check developer GN Resound`s website : http://www.gnresound.dk/Services/Smartapp

I never had issues with my Linx 2 hearing aids until I downloaded this app Now my left hearing aid comes on but then automatically turns itself all the way down to the point of practically being off The app shows a positive connection to both hearing aids and the volume up and down buttons on the hearing aids themselves work so I know it is not an issue with the actual hearing aids or batteries     Josh Lyons

This app does what it s supposed to do which is clarify the hearing in different situations It paired with my Samsung S10 They need to be in very close proximity to pair My beef With all the technology now why would my 2 year old hearing aid not be compatible while listening to music phone calls or any other listening coming from my phone I need to buy an expensive phone clip from them I m told by Resound BT worked with my iPhone and No clip needed hummmm Samsung Resound come on u003d         Rebecca Genovese

won t connect after update Really very upsetting please restore old app They connect but after a short period they start changing programs and volume after contact with customer service I had no problem for a short period now doing the same thing I am beginning to wonder why VA buys from this company     glenn merritt

This app is so exasperating it is constantly dropping the connection to my hearing aids I spent an hour on the phone with Resound trying to get these issues resolved without any success I have a Samsung S9 that I got last March and have waited patiently for over a year for Resound to come out with an app that I can use with it so this is very disappointing I even resorted to carrying my old S7 around with me because the app for that works just fine but who wants to carry around 2 phones         Larry McClain

Updated after searching around various forums i managed to get connectivity and app now works Needed GPS turned on and Enzo2s actually sitting on phone Took 2 mins for Bluetooth to find and pair So wait a while Original text Terrible Won t connect after app updated Previous version worked fine New update and it will no longer connect or see my Enzo2 aids My audiologist checked software version on aids and they are at latest level He couldn t get them to connect either             Malcolm Catling

Phone Clip is no longer necessary to change programs or volume and now supports bass and treble But still need clip for streaming audio from Android Phone I Noticed a lot of people having issues with connecting I had issues but I unpaired the clip and both pairs then paired both hearing aids then start the app then turn off demo mode and open and close the battery on Hearing aids It took a few time but it paired then I paired my phone clip for streaming                     Jacob Cordingley

l recently upgraded my phone from a Samsung Galaxy S5 to a S8 I was upset to discover that the S8 is not supported by this app though the S7 and S9 are both supported Go figure This is just poor support Despite the comment below the S8 is not listed as supported devices on the Resound website The app takes several attempts for hearing aids to pair When they did pair with my phone the app appeared to work ok until I the stopped and restarted it the aids would not then connect         Neil Suffield

I have a galaxy note 9 and this app has worked before but now they won t connect at all just keeps searching I tried unpairing and repairing but no such luck         Emily Bondy

App connects to Android phone and I can adjust as needed App doesn t allow phone conversations through hearing aids or play sound during videos or YouTube Very limited Also the app needs to reconnect to the heating aids every time I use it         bruce web

TCmic mode is not working No call connected to hearing aid Plz tell what to do to hear call through the hearing aid             Rafeeq Ansari

with a previous version I could use my phone clip to listen to music in noisy venues by adjusting background volume I ve been emailing support for well over a month now and every couple of days someone tells me to pair something again and then there is no response from support until I ping the email a couple more times     Karen Klopfer

WITH ZERO SUPPORT FROM SUPPORT I GOT IT TO WORK DELETED THE APP REINSTALLED BUT OPENED FROM THE APP STORE HOPE THIS HELPS STILL GOING TO TELL THE VA AND GSO Like everyone knows the app doesn t work Contacted support and when they asked for the serial numbers I told them I couldn t give them That was because I broke the top to one of them looking for it When I told them no I couldn t they stopped replying to me I contacted the VA and got my numbers and submitted them Guess what Of course they still haven t replied Think I ll contact the GSO and ask them to read this chain of complaints Any know who else to complain to since the VA provided these to me Don t be silly of course I ll also complain to the VA     Justin Deloach

Since the update this app does nothing I follow all instructions and nothing happens I have to manually turn up or down each hearing aide It is very frustrating     Norma Whisenant

Hoping a can get a dev to reply to this I was wondering if this app works with specific hearing aids or can i use most hearing aids with this app Thank you A hearing aid user P s i gave this app 5 stars because i havent used it and its only fair                     Nick Brumbaugh

You spend 5000 on a hearing aid and they can t even provide you with a piece of software that Works They had a piece of software that kind of worked and then they updated it and now it doesn t work at all When I replace the smearing gates it will be with any brand that Let you control them remotely Any brand but Resound         George Glickman

Sound is crisper to the point I have to lower some settings App is slow to open u0026 respond Doesn t remember where I m located u0026 change automatically Awkward to navigate u0026 use Previous App was easier to use I m trying to adjust     SJ Brad (G)

Takes for ever to open worthless Hate it When it finally opens have to re pair aids every time The old version worked fine Bad replacement Wish I had the old one back     Sanford Harris

It doesn t do well enough on back ground noise I can hear others they drown out ipeople talking to me even on any position I put out on             Gary Tanner

Hey Resound how many more years will it be until streaming audio is available For at least 4 years you ve used the following excuse At the moment it is not possible to stream direct to the hearing aids due to a missing protocol in Android OS We are working together with Google to make this happen With the speed of today s technology along with your engineers and Google s engineers there is no reason to not have this resolved by now These are very smart people The excuse of blaming Google for a missing protocol is worn out Could it be Google charges a fee to find the missing protocol or flip a switch and Resound refuses to pay         David Eckess

I am using this app on a Samsung S8 and it pairs well with my Linx2 hearing aids But the About the App says its functionality is supposed to provide notification of battery and connection status I cannot find where it provides any clue about the battery status Anyone else find this I don t dare wish for streaming audio if this basic feature is missing         Patricia Velte

March 2019 update struggles to pair with aid first time Read reviews and you ll know you re not alone if you re struggling Hold aid close to phone After the initial pairing no issues for me New look but don t see anything new that made it worth losing settings from past version Also I don t see an explanation anywhere as to why bass and treble boost move in tandem even though they appear to be separate settings and the old app allowed separate adjustment I too would roll back a version     Geoff Muttart

I have the galaxy s8 took a while for Resound and Samsung to work out connectivity between the app and the hearing aids Once the app included S8s everything was fine Unfortunately for the past few weeks I can t get the app to sync with my hearing aids I can pair them but somehow beyond that the app can t get data info from the aids to be able to use the app My audiologist can t understand why this happened I know that I need to get on the phone with Resound to work it out         Caryn Weiss

i had previously given this app one star i have now upgraded it to 3 stars after the developer sent me instructions on getting it of the demo mode The app now works but I still find the new app just so so             Sunil Desai

Do not like the last update Hairing aids will not pair up at all Galaxy S9 is being used had no issues before the update please fix this app I did what tou said still does not pair new update is junk     John Dottori

I had this app on my old iPhone and liked it I recently switched to an android and didn t think it would work on my new Samsung I m pleasantly surprised and glad to have it back up and working again Thanx Is there any way you could put equalizer controls that adjust several sound levels instead of just 1 bass and 1 treble Just a thought                 A Google user

Previous app worked just fine This app sucks It won t pair with my resound hearing aids So no more control of the aids Time to get different ones not resound     Dennis McKenna

Finally got my hearing aids to connect with the app Literally take off your hearing aids and rest it on the phone for it to pair up So as you reboot the aids place it on the phone then it should pair up My hearing aids were already connected to my phone through bluetooth before I started pairing with the app Hopefully this will work for other frustrated hearing aid users Resound this pairing should be easier like before Just saying An EQ would be nice to fine tune things more             Vincenzo L

I have a Samsung galaxy S9 plus and I cannot get my hearing aids to connect to the app some help would be great         Jared Peterson

all of a sudden stopped working with latest version I am running Android 9 0 on a Samsung note 9 it was working after my system android upgrade but has stopped and goes into demo mode now after the app update Edit Dropping the previous 3 stars to 1 This update is not at all a very good layout or functional user improvement the previous look and layout was much easier to navigate between different programs and then their volumes and features The app going into demo mode was fixable     Nealinator

App just updated and now my hearing aids will not connect And I can t roll back the ap version EDIT Read through the GN replies to recent update comments and deleted the paired hearing aids from my Bluetooth list That worked GN if this is a known issue and it s a BIG one why would you not include this as the very first step in the pairing process     Bryan Monks

I wear Enzo2 and have a Samsung S8 I gave this app three stars because it gives mininum functions like adjusting volume bass treble and channels I wish it would support mp3 player and phone communication I do suggest resound engineering to please make changes to the firmware to split bass treble control for each aid not both at the same time             A Google user

old app used to work new app no longer links to the enzo 2 and has significantly degraded the usefulness of the hearing aid that I had been able to adjust I think they just want you to buy the clip another 250 I have contacted the manufacturer without success after the upgrade I unpaired and repaired multiple times no luck I t just doesn t work     kathleen magness

I am very disappointed in this app my information from my hearing care professional said this would connect directly to my resound hearing aids I have a galaxy s9 phone I have to buy a phone clip to stream Resound should come to some kind of agreement with Samsung and be able to stream like apple devices         Kymberly Howard

Had problems pairing with the new app like many others Emailed their support team who solved the issue very efficiently                     Roger Upton

it keeps shutting down I have to uninstall it and reinstall it to make it work with my hearing aids I have to do this about every other day     Harold Sickles

bring back the old app this one definitely does not work Uninstalling It was great before you forced an upgrade     Raynald Souliere

not the end all but basically functions a huge issue was my smart app deciding to somehow upgrade to their new app that is NOT compatible with my Lynx x2 TS 61 devices If you have a soft spoken wife and severe hearing issues I highly recommend trying their Micro Mic device This made a world of difference             John Rice

This version does not work After update of the app it can t find and connect to my hearing aids Previous vesion worked fine Update After a couple of rei stallations the app at last managet to connect to my hearing aids The app is great Better functionality then the previous one                 Alf Bakken

App was great then they updated it causing my phone to forget my hearing aids Setting it up again was an annoyance trying to figure out the new layout is another one Automatic updates disabled now Before the update it would have been five stars             Joseph Trott