My Mobile Account Assistant

If you are Android owner,you now can download My Mobile Account Assistant for free from Google Play. The application is designed for use in English language. It weighs in at only 10MB to download. It is highly advisable to have the latest app version installed so that you don`t miss out on the fresh new features and improvements. The current app version 1.4 has been released on 2014-11-27. The Apple Store includes a very useful feature that will check if your device and iOS version are both compatible with the app. Most iPhone and iPad are compatible. Here is the app`s compatibility information: 2.0 and up

This app used to work well Now I continue to get an error message saying menu retrieval error I even shut my phone down and rebooted No change Then I uninstalled and reinstalled the app That didn t work either There must be major bugs in the program which need to be fixed It s a shame too The app made it easy to send documentation     Jayelem M.

Needs to be fixed ASAP this was an amazing app until now It wont let me load the log on screen since June 2019 it displays menu reveal error This only happens on my galaxy s10 When I tried on my husbands galaxy s8 app works just fine I dont always have use of my husbands phone Please fix the problem     Jen P

Keep getting Menu Reload error and can t use mobile app When app was functional could not take picture of claim documents to attach to claim I had to take pictures and store them on my phone to upload Customer service contacted several times regarding tech issues with no resolution Was told to file via website instead     Janet Hock-Balli

Needs some major bug fixes Used to work fine but now I can t even get to the login screen It just keeps saying menu retrieval error Until this is fixed there is no point in downloading the app just use their website         Caitlyn Miller

App does not work Why do i get Menu retrieval error How soon can this be fixed Looks like I m not the only one who has this issue Why is it that all complains are being IGNORED It s months and nothing has been done How UNPROFESSIONAL     A Google user

The app is very basic with all of the pertinent information there but it does not show the deposits from the employer I d like to see this added so I can make sure the correct amount of money is being added each month instead of doing the math with how far in the year we are minus the expenses etc             John Weeks

menu retrieval error Before these errors it looked and behaved like an app made by some highschool junior final project for app class but at least it served it s purpose Now it cant even do the one thing it was made to do deliver a screen shot of receipts     Jim Sim

DO NOT DOWNLOAD Might work once or twice but then you get menu retrieval error and the app becomes useless Seems to have been abandoned recently based on reviews containing this same complaint going back months     Jesse Jacob

Menu retrieval error for me over a month with no update Even when it worked there were always issues with the camera for attaching to a claim Easier to ise the website on your phone than this app     Aaron Jach

App used to work great now it gives me error messages and doesn t allow me to do anything I have removed and re downloaded the app and nothing charged     Lisa Molina

What happened to this app I ve tried it over the last week and it doesn t even get to the first screen It just gets stuck in a loop of Menu Retrieval Error with a Reload button         Tim L

There has been an error and I emailed them about it They emailed me back telling me it was fixed but the error is still there Very disappointed Uninstalled it Trash     Michelle Carlton

Very little functionality Image capture on app doesnt talk to phone camera EBC rejects claims due to images not being readable even though they are Dont waste your time file claims with paper and snail mail and you are better off     Allen Thurber

This app used to be great but for the past few months it won t open except for an error message Unable to use now Please fix     Michelle Doneis

It worked before now it doesn t Already called you twice with no results I don t mind summiting proof for every claim because your app made it easy Been like this since end of July Fix it please     Kevin Guest

It worked great for months now it saus menu load error every time I open it I even tried uninstalling Same error on multipule devices     caroline watson

Used to work mostly fine now just shows MENU RETRIEVAL ERROR Doesn t work at all now not showing any updates needed     Rob Rehbein

Company who is in charge of the app shows how little they care about their customers Keep getting menue retrieval error for quite some time and no fix     vernon rasmusson

Used to be a good app Now I can t even get to the login screen Just gives me error messages     Sarah Deen

Menu retrieval error every time I try to use the application Worthless     Jason Pirok

Not working anymore Unretrievable menu pop up keeps popping up Have uninstalled and reinstalled Bug needs fixing     Jennifer Sulik

Great till menu error now cant even get to login screen FIX YOUR APP     Sara Pieske

It was amazing until this August when it displays menu error Please fix asap     Jodi Barrington

Please get app updated So frustrating when take picture button doesn t work Can t add multiple pictures when you have a bill that is a few pages Please for the love of God use your brain when I put 2 or 3 pages together in one picture and use your computer to zoom in and read it instead of being so lazy at your job and rejecting my picture Not sure why I m even typing all this when you won t read it or look into the issues to help anyway     Kevin Rutten

App not working and when you send an email asking why it doesn t work they ignore you     justicegirl180

Menu retreval error Used to work fine now is useless     Todd Oberhuber

Doesn t even load the home screen I m on a Pixel 3 XL     Bradley Anderson

constant menu retrieval error message over and over     Colin Campbell

What is going on with this app It was awesome and now it isn t working     Jazmyn Weinzatl

Please fix the app keeps saying menu retrieval error or something like that 9 6 2019     Marcos r

Very out of date Mostly functional but the option to take a photo in the app is broken         Zach Candee

It won t open It keeps saying menu retrieval error Glitchy         Mark Scivoletti

I can t login to the app anymore It says Menu Retrieval Error     Mrs. Apostate

Same as many here Can t even load the app If     Arthur Rebischke

Every time I try to put the plan in it says unretrievable list and no matter how many times I push ok that same box pops up I ve uninstalled an reinstalled to no avail Deleting g this app and doing it all online     Rainy Daze

Just installed getting a devicecloudfiveinfo is null error     Ted Eckelkamp

Very useful for transactions balances card status and filing a claim and claim status The only issue I have is that the option to take a photo of a receipt does not work on my phone It would be nice if there was customer service support in app                 Jennifer Howard

Same as evwryine else Menu retrieval error Cant believe this hasnt been fixed yet Did all your developers quit Or do you just not care     Amanda Natvig

Horrible for uploading documentation It wouldn t let me use the camera feature Then after taking the pic and uploading the file it destroyed the resolution and it was unreadable once uploaded     Scott Sather

Wont let me log in Keeps saying menu retrieval error     Patricia Woodward